<p>I went into fourways mall to apply for finance today.i spoke to the lady at the credit desk, who was very unhelpful. being a fairly trusting individual, I filled it out and went home to wait for my sms telling me whether or not it was successful. my application was declined and the message have me a number to call to find out why. so of course, I call. when I call, I'm first connected to the wrong department, then when I finally get to the right department I'm told that my application was not for finance, but rather fora store card, and the system won't let the lady see why it was declined. i work with online systems, so this is completely understandable. what is not understandable, however, is that sheHUNG UP ON ME without actually helping me in any way. I'm disgusted.</p>
We acknowledge receipt of your complaint with reference ***0 and apologise for your inconvenience in this matter.
We referred the matter to Senior Management of RCS, the Credit Provider, and they will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***0 and apologise for your inconvenience in this matter.
We referred the matter to Senior Management of RCS, the Credit Provider, and they will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
tel: ***73
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.