Full settlement paid still saying there is money outstanding

Item: Game
Rating: 1
Author: leah J

Hi there

You sent me a settlement last year and I paid the full amount in enough time as per settlement. On my ITC it shows an amount still outstanding.

Pls tell me how this is possible when I asked for a full settlement and paid the full amount. How can I still owe. Pls remove this immediately off your records And update it with the credit bureaus respectfully.

Helpful (0)

Replies (2)

leah J's updateReviewer Update

03 Oct 2019, 22:18

Not game! RcS

leah J's update03 Oct 2019, 22:18

Reviewer Update

Not game! RcS

Game's replyOfficial

04 Oct 2019, 10:51

Hi there leah,

Thank you for bringing this to our attention.

I am sorry that the matter has not been resolved regarding your account. I have tried contacting you but to no avail.
Please provide me with an alternative contact number or an appropriate time to contact you.

I look forward to your response.

Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za

Game's reply04 Oct 2019, 10:51

Official