LM
Lerato M
1 reviews | Active since Apr 2015
31 Oct 2015, 11:39
full month of waiting
I payed for a deep freezer on the 3rd of October & delivery was promised to happen in two weeks after payment was made from manufacturer, but now its almost a full month of waiting and the responsible person doesn't make the effort of contacting me for updates on the where abouts of the freezer,I went to enquire last week Tuesday but unfortunately he was off, they promised he will call on Wednesday but nothing happened its the 31st of October and still there's nothing happening I'm still waiting & payed full amount for the fridge but I can't use my fridge.
Helpful (0)
Replies (1)0
Replies (1)
Game's replyOfficial
01 Nov 2015, 11:37Hello rafube.lerato@,
We acknowledge receipt of your complaint with reference ***6 and apologize for your inconvenience in this matter.
The supplier/manufacturer has no stock as was stated to you on the day of purchase but this stock is going to be ordered direct from the supplier.
The store updated you on the progress and will keep you posted.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***6 and apologize for your inconvenience in this matter.
The supplier/manufacturer has no stock as was stated to you on the day of purchase but this stock is going to be ordered direct from the supplier.
The store updated you on the progress and will keep you posted.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply01 Nov 2015, 11:37
Official
Hello rafube.lerato@,
We acknowledge receipt of your complaint with reference ***6 and apologize for your inconvenience in this matter.
The supplier/manufacturer has no stock as was stated to you on the day of purchase but this stock is going to be ordered direct from the supplier.
The store updated you on the progress and will keep you posted.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***6 and apologize for your inconvenience in this matter.
The supplier/manufacturer has no stock as was stated to you on the day of purchase but this stock is going to be ordered direct from the supplier.
The store updated you on the progress and will keep you posted.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73