Frustrating Billing support Enquiry AD388757

<p>I have been a long standing customer of Game.</p> <p> </p> <p>In July i made a cash payment in store instead of my normal EFT.</p> <p> </p> <p>I did not have my card on me and got my cardnumber given to me by customer services , as you can only evidently make a payment with a card number.</p> <p> </p> <p>Only to find out that the payment has not reflected and i am being told i am one month behind on payment.</p> <p> </p> <p>The frustarting thing is that the card number was given to me , i reconfirmed the card number , i think what has happened is that the card number given was my old card as my card was replaced.</p> <p> </p> <p>When i asked about the card number my question is not answered , i am told to go to thestore to get a proof of payment while i am being charged late penalties.</p> <p> </p> <p>Please sort this out , i have been a happy customer and the last thi ng i want to do is boycott your stores.</p>