Frustrated customer

The service received is pathetic. There is no accountability nor is there any concern for the inconvenience incurred. I purchased a fridge from Game on the 31/05/2018. Two weeks later the fridge stopped cooling it is now the 25/06/2018. And there has been no response to, when I will be getting a new fridge. So much of my food has been wasted and for the first week I have had to buy ice every day to fill in a cooler box to keep the meat I purchased ****ed. Eventually having to throw all my food away. Till this day no one has even taken the time to apologise. I have been thrown from pillar to post when calling in to enquire about my query is really frustrating. Game, WestGate I hope that something is done to improve the customer experience.