Frustrated Customer

<p>I bought a television at the Game store for my father for fathers day. Two weeks after the purchase date the television was installed however the whole screen was full of colors with image.</p> <p> </p> <p>My husband took it back to the store where it was purchased and he was ill treated. Remarks were made of the clothes that he was wearing and he received poor service. I took it upon myself and phoned the manager of the store, Mr Adams, who assisted me with my complaint. He assured him that the television was stored in a safe place and not once did the television fall. The television was still safely in its box with no sign that the television was damaged in any way.</p> <p> </p> <p>I consider myself to be an person. This meaning that if I caused any damage to the television i would not have returned it.</p> <p> </p> <p>Almost three (3) months later the feedback I have received is it we need to pay half (which is R 3000.00) of the amount for the television to be fixed. Firstly I do not have those kind of money to do that and secondly, I am not at fault in any way, so how can I take responsibility for a television that I did not even damage.</p> <p> </p> <p>Despite comments of never purchase electrical appliances at Game, as the quality is not good, I still confided in the store.</p> <p> </p> <p>My plea is that senior managers will look at this and address this accordingly. For three(3) months my father is without a television because of the poor services received at Game.</p> <p> </p> <p>Hope to hear from you soon.</p>