lN
lutendo N

1 reviews | Active since Dec 2013

23 Dec 2019, 09:23

Frustrated and *********** service

ORDER NUMBER: *** I am exhausted and frustrated, all I am asking for is my fridge to be delivered before Christmas, it's long overdue , I am being sent from pillar to pillar. I mean I made my order on 29 Nov waited for the so called 5 to 10 working days for delivery , and Is only one item that was delivered. I WANT MY FRIDGE!!! I called gameonline and I was told that my fridge is with the courier and i called today and the fridge is now in Game warehouse site19, this is so confusing and frustrating,. If my fridge is not delivered by tomorrow, I WANT MY MONEY BACK. My phone number is ***

0
Replies (1)
Game
Game's reply23 Dec 2019, 09:59
Official
Hi There Lutendo N

Thank you for bringing this to our attention.

I do apologize for the services that you received in our store. Please forward me an email with #341001 in the subject line with your contact details to *** that we may resolve this as soon as possible.

I look forward to your response.

Kind Regards
Marshalino Jankowski
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za