1 reviews | Active since Sept 2014
from bad to worse
I bought a generator from the above mentioned storeon the 14th of May 2015, it happened that it was leaking on the tank on the handle, ohk I contacted them n they say I must bring which I did, it was on the 30th of May 2015, they did all the necessary information paper work n they said I must take out all the fuel n I said I cant cos don't know how to do that, then I left, somewhere last week I received n sms saying is ready for collection, I went to the store yesterday and collected it, today wen I wanted to use it ah the petrol is leaking not from the tank, when I check properly I found out that they broke it n I think it was the time they want to drain it, so now I am stucked in load shedding whipe I have a generator
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience with this item.
We confirm that you were refunded and that you purchased another unit. We trust you will have joy from this item.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience with this item.
We confirm that you were refunded and that you purchased another unit. We trust you will have joy from this item.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
