1 reviews | Active since Sept 2016
Fridgeless in the midst of a heatwave thanks to Game
<p><br />Chat conversation start</p> <p>340k people like this, including Nobby Star and 26 friends<br />Shopping/Retail<br />16:03<br />My roommate and I bought a Hisense fridge from Game Rosebank towards the end of August 2016 with an extended warranty . This fridge completely stopped working on Wednesday 7 September, barely 3 weeks from purchase. My room mate called the store as well as the head office numerous times to sort out the issue but a week later we still have a broken fridge sitting in our apartment. Mind you this is after we bought groceries on the 3rd of September. Needless to say all the food that was in the fridge and freezer has gone off and we have to buy food on a daily basis and have no fridge to store it because Game has not made arrangements to sort out this fridge. Can you imagine not having a fridge for a whole week when it is an average of 27 degrees in Johannesburg . Till now no1 at Game has called to check on the progress of the fridge and we have to keep calling them (using more airtime) to try sort this out</p>
We acknowledge receipt of your complaint and apologise for your inconvenience in this matter.
Senior Management will investigate this matter and will contact you to discuss.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
We acknowledge receipt of your complaint and apologise for your inconvenience in this matter.
Senior Management will investigate this matter and will contact you to discuss.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
