SC
Sybil C

1 reviews | Active since Dec 2023

04 Jan 2024, 11:28

Fridge still not delivered after 3 weeks

I bought a fridge on the 23rd of December and I was told that it would be delivered the next day since there was stock at the store. 3 weeks later i still have not received my fridge and im getting the run around from Denzel and Quinton from Game Canal Walk, they've been promising to get back to more for the past 3 weeks. I wouldn't recommend Game Canal Walk to anyone!

0
Replies (6)
Game
Game's reply04 Jan 2024, 12:51
Official
Hi there Sybil , thank you for getting in touch. I am so sorry for the overall experience you have received. We have an agent currently looking into this matter working on resolving it as soon as possible.
Game
Game's reply04 Jan 2024, 12:52
Official
Hi there Sybil , thank you for getting in touch. I am so sorry for the overall experience you have received. We have an agent currently looking into this matter working on resolving it as soon as possible.
SC
Sybil C's update04 Jan 2024, 13:26
Reviewer Update
I absolutely have no confidence in your store. I just want my fridge.
Game
Game's reply04 Jan 2024, 14:15
Official
Your query was escalated to the relevant team. 
SC
Sybil C's update04 Jan 2024, 17:04
Reviewer Update
I've been hearing the same song for the past 3 weeks so excuse me if I don't believe anything that you say.
Game
Game's reply05 Jan 2024, 07:57
Official
Rest assured; your query has been escalated.