"Fridge stand"

<p>We bought a fridge in 2016 sometime in Fenbruary however a few months later it had an issue with he right door. The fridge was collected on a Friday and what was supposed to be a same day on the scene work took 5working days, we learned that the fridge was repaired on the immediate Monday following the day it was collected on, to our disappointment (even the manager wasn't aware!!) the fridge decorated their floor until when I called on a Wednesday following up on the progress of repairs as there was no contact made by Game nor their serivce provider. The pathetic service received we received from their service provider was utterly disppointing we were so belittled as though they were doing us favour while they are being paid to do the job. We eventually received our fridge back after a tussle with Van biljoen's(service provider) and when I turned to Game with this query the only thing I received from the manager was "we are sorry" for the record no one took an initiative to contact us and confirm if we were happy with the service provided. After a few months again (still within 2016) the same door developed the same issue again and this time Game appointed a different service provider of whom had the nerve to accuse us of allowing our kids to swing/lean and/or not guide the door as it opens(we don't even have kids for that matter) , we were further accused of placing heavy items on the door of which the technician found it to be not so. January 2017 the door issue has resufficed again and guess what? Game stores have requested their servide provider to assist thus another repair is going to be done , further, Game stores hasn't had the courtesy to contact us and check if all was done to our satisfaction. The fridge is due for repairs this coming Satuday ( 28/01/2017) I have relayed to Game that they rather replace the the fridge or grant us something equivalent to the itme in question however Game relayed the matter to their service provider without merely picking up the phone and contacting us</p>