Fridge -- NOT ESSENTIAL APPARANTLY

After buying a new fridge online on12 December 2019,and having my fridge delivered only on 29 December and having warranty on my item. The fridge has decided to entirely stop working during the lockdown. I lost all the meat that was in the freezer. We phoned them and they said it was not essential and the did not know when someone could help me, they asked me to place a callout for after lockdown, I hung up then as I contacted someone to go into the branch. This was on 10th May. I then paid my own technician R350 in Oudtshoorn, which is able to work, as guess what fridges are essential services. I then contacted Game by having someone I know stop at the George branch on 12th May, as I am from Oudtshoorn and can not travel. We were informed that Fridges were not seen as essential services, and that I would have to wait until after lockdown to have a Game Technician come out to asssess my fridge. Obviously I was already dissappointed because having a fridge is a basic need. And therefore essential in my eyes. I decided that I need the fridge and paid the Oudsthoorn Technnician R1300 to repair the fridge and replace the rusted through pipes( on a 5 month old fridge). I have the invoices, as well as reports for further verification.

But actually Game was responsible because this fridge was still under warranty.

I really dont wish to support Game any further in the future.