CG
Cristina G

1 reviews | Active since Jun 2020

23 Nov 2020, 16:35

Freezer paid but never delivered

Good day,

On the 7th November, placed an online order for a freezer at Game.

On the 14th November, I wrote online customers' service to know when the freezer was going to be delivered. At that time, I was told that I had to wait, because the time for delivery was between 5 to 7 working days.

On the 19th I wrote another email to Game in order to know the date of delivery, but never got an answer from them.

Last Saturday, 21st November, I called online customers' service. I was told that they will call me back to know when the freezer was going to be dispatched.

Today, 23rd November, I called again online customers' service and got the same response.

They never know anything. The only thin I know is that three weeks ago I paid R3,500 for a freezer that I do not have. That is *******.

I need the freezer to celebrate my son's birthday next Saturday, 28th November. I have invited some friends but I will have to cancel the party because Game Store is a *****.

Do not buy at Game!

0
Replies (3)
CG
Cristina G's update24 Nov 2020, 17:18
Reviewer Update
Nobody from Game has contacted me so far and my son's birthday party is next Saturday.

It is the last time that I buy at Game.


CG
Cristina G's update25 Nov 2020, 01:16
Reviewer Update
I am going to call the Diplomatic Police. What you are doing is to *****ing from me R3,500. You do not bother at all because we are only claiming our products. I would like to see your faces when you will be all fired, because people will stop buying at Game as your customers' service is the worst ever.
Ther is.not reason for you to keep my money for three weeks. Let's see what you are going to say to the Police.
CG
Cristina G's update25 Nov 2020, 17:35
Reviewer Update
********