HN
Hlengiwe N
1 reviews | Active since Apr 2019
19 Apr 2019, 12:49
********** purchase
In Dec 2018 i paid off my account witb game. Only yesterday i found out that someone made a ********** purchase using my account in Feb at Game but the statement doesnt reflect which game store. I triex to get help at festival mall but they are dragging their feet. Currently this is affecging my payment profile as it states that i didnt pay my account and am in arrears. Alm this time i had my account card with me and ive never lost it. I neex someone look up this matter and get it fix before it further affects my credit profile. I am so angry right now with the poor service i have received at the store, not even a single month have i ever missed payment with u guys.
Helpful (0)
Replies (3)0
Replies (3)
Game's replyOfficial
20 Apr 2019, 09:32Hello Hlengiwe,
Thank you for bringing this to our attention.
I have tried contacting you on the number you have provided as I am unable to get through.
Kindly provide us with an alternative number as well as a time period to contact you.
I do apologize for the inconvenience this has caused you.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for bringing this to our attention.
I have tried contacting you on the number you have provided as I am unable to get through.
Kindly provide us with an alternative number as well as a time period to contact you.
I do apologize for the inconvenience this has caused you.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Best regards,
Game's reply20 Apr 2019, 09:32
Official
Hello Hlengiwe,
Thank you for bringing this to our attention.
I have tried contacting you on the number you have provided as I am unable to get through.
Kindly provide us with an alternative number as well as a time period to contact you.
I do apologize for the inconvenience this has caused you.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for bringing this to our attention.
I have tried contacting you on the number you have provided as I am unable to get through.
Kindly provide us with an alternative number as well as a time period to contact you.
I do apologize for the inconvenience this has caused you.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Best regards,
HN
Hlengiwe N's updateReviewer Update
20 Apr 2019, 21:19Hello i saw the miss call in the morning tried to get back to you couldn't reached you. My no is ********** 071. Or alternative number ********** 990 my sister.
HN
Hlengiwe N's update20 Apr 2019, 21:19
Reviewer Update
Hello i saw the miss call in the morning tried to get back to you couldn't reached you. My no is ********** 071. Or alternative number ********** 990 my sister.
HN
Hlengiwe N's updateReviewer Update
17 Jul 2019, 22:47Even today game store has failed to resolve my ********** issue it have been 3 months know since im stuck with cant do anything. Been waiting for a call from game ********** investors from April till July. I had submitted everything tjat they asked from me. I dnt know what the matter know i really need help i want to move on with my life without this game bad payment record that i dnt even know or for some things i did not buy at game im realy ****ed off know with game store service.
HN
Hlengiwe N's update17 Jul 2019, 22:47
Reviewer Update
Even today game store has failed to resolve my ********** issue it have been 3 months know since im stuck with cant do anything. Been waiting for a call from game ********** investors from April till July. I had submitted everything tjat they asked from me. I dnt know what the matter know i really need help i want to move on with my life without this game bad payment record that i dnt even know or for some things i did not buy at game im realy ****ed off know with game store service.