*****ulant Purchases @ Fourways Game

On the 18 October 2019 there was a ********** purchase made on my Game account which I immediately reported to RCS. I was told to take a affidavit from police and various other document to Game to open ***** Case which I did from Game Lakeside Mall. Allat***** (***** Deparment) confirmed that they received the document and the will let me know within 21 days whats happening. It's been 2 months and still...zip. I am being harassed by Game for payment on my account every week. The purchase was made at Fourways Game. I live in Benoni and have never been to Fourways Game. I also worked till 16:00 on the day the purchase was made. I have proof that i did not make this purchase. Tracker Logs for my car.