*****

I opened a game account online and it was approved and they said I should pick up my card at a nearest game shop and I went there spent a whole hour with the lady who seemed not to know what she was doing and I told her I did want the card anymore and want the account to be closed and she gave me a contact number for game and I called them ,the lady I spoke to said there is not account because no card was linked and any application on my name will be automatically be removed from their system but to my surprise I got an sms to say my debit order was returned and I should call them to rectify my account

Account number on the sms was ***

What payment because this account was never used and no card was issued and according to your process no account exists unless linked to a card