NM
Nthuseng M

1 reviews | Active since Mar 2019

25 Mar 2019, 16:48

*****

I've had a bad experience with Game stores, my Game store card was de*****ed, I have sent an email and have made several calls requesting for assistance but yet nothing has been done on their side to resolve this. Instead I am receiving calls and sms's every single day stating that I owe Game. I am not at the least impressed, a lady by the name of Lilitho that I spoke to last week Tuesday promised me that I will receive a call on the 25th to update me on the status of the investigation but still nothing. I'm concerned on how this will affect my credit record and if I won't be blacklisted for transactions that I am totally unaware of.

0
Replies (1)
Game
Game's reply25 Mar 2019, 17:53
Official
Hi Nthuseng,

Thank you for taking my call.

As discussed over the phone, RCS will be in contact with you in the next 24 to 48 hours with a solution.

Kind regards,

Brad Adriaan

Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za

Best regards,