*****

Item: Game
Rating: 1
Author: Julie R

Why do you offer your client's R150 back if you spend R750 or more and then we have to waste our time and telephone accounts to follow up because this was never honored?

Helpful (0)

Replies (2)

Game's replyOfficial

26 Mar 2018, 15:20

We acknowledge receipt of your complaint with reference ***5 and apologise for any inconvenience caused.

We referred the matter to the Credit Provider, RCS, who will contact you out of this forum to discuss this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,

Game's reply26 Mar 2018, 15:20

Official

We acknowledge receipt of your complaint with reference ***5 and apologise for any inconvenience caused.

We referred the matter to the Credit Provider, RCS, who will contact you out of this forum to discuss this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,

Julie R's updateReviewer Update

03 Apr 2018, 09:57

I have not heard anything from RCS as yet, and I insist that you credit my game account as promised in your sms!

Julie R's update03 Apr 2018, 09:57

Reviewer Update

I have not heard anything from RCS as yet, and I insist that you credit my game account as promised in your sms!