FC
Francois C
1 reviews | Active since Mar 2016
16 Oct 2017, 11:13
*****
Someone managed to open three cell contracts on my profile, on one day, without going through the regular procedure of supplying bank statements, proof of ID, proof of address etc. Now I cannot get any feedback of how something like this happened and the person doing this probably still works at the store. This is not on!
Helpful (0)
Replies (1)0
Replies (1)
Game's replyOfficial
16 Oct 2017, 12:08We acknowledge receipt of your complaint with reference ***9 and apologise for your inconvenience in this matter.
Please take note that these contracts were approved by VODACOM and not by GAME. The store will assist as far as possible but you need to take the matter up with Vodacom.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply16 Oct 2017, 12:08
Official
We acknowledge receipt of your complaint with reference ***9 and apologise for your inconvenience in this matter.
Please take note that these contracts were approved by VODACOM and not by GAME. The store will assist as far as possible but you need to take the matter up with Vodacom.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,