*****

<p>I’m writing to you to express how disgusted I am with the service I’m getting at game .</p> <p>I returned a sinotec tablet in March as I was not sure what was wrong with it and it was still within its warranty guarantee.</p> <p>I was told they will contact me in 2 weeks and someone called me and told me they will be refunding my money.</p> <p>Due to work I had to move and I was not able to collect my refund and return the phone accessories .</p> <p>So now that I went home for holidays I’m told I collected my refund in May as per the system.</p> <p>When I asked the lady to show me proof like where I singed I was told their records are locked up(Mind you this is on a Friday Morning ) and the person who has the keys will be back on Monday.</p> <p>I instead to speak to the manager as I could sense some kind of ***** with all that I was told, I was told that Joy (Assistant manager) says I don’t have a choice I need to wait and give them time to investigate.</p> <p>She didn’t have the decency to come and explain this to me herself or try to assure me she will investigate.</p> <p>I sense a whole lot of ***** with this store because I wanted to know who made that note on the system and I was told they can’t trace that because 3 people are using the same sign-on.</p> <p>I’m sensing a lot of ***** happening here and for such a big company I’m really disappointed.</p> <p>Lorraine promised to call me back on Monday and I’m still waiting till now.</p> <p>I demand camera footages and all other proof to show I was at the store and need to be reimbursed for my time wasted.</p> <p> When I come to GP I want to spend it with my family and not be ruing around and deal with *********** people.</p> <p> </p> <p> </p> <p> </p>