JK
JABULILE K
1 reviews | Active since Oct 2012
14 Dec 2023, 13:49
Fikile Kunene
Order no *** This is by far the worse service I have ever had. placed an order on the 28 November the order has two items the TV was delivered but the fridge till today has not been delivered. calling them is useless you get told the same lies everyday. countless emails have been send no response three days back I was told the manager will call me back till today. I have updated the address five time and still. Rude call center agents this is far the the worse service ever.
Helpful (0)
Replies (13)0
Replies (13)
Game's replyOfficial
14 Dec 2023, 14:19Hi Jabulile, thank you for getting in touch. I'm sorry, you haven't received the full order and understand your disappointment. Rest assured, your query is being dealt with and you will be contacted.
Best regards,
Game's reply14 Dec 2023, 14:19
Official
Hi Jabulile, thank you for getting in touch. I'm sorry, you haven't received the full order and understand your disappointment. Rest assured, your query is being dealt with and you will be contacted.
Best regards,
JK
JABULILE K's updateReviewer Update
14 Dec 2023, 14:39Can you confirm when this will be delivered
JK
JABULILE K's update14 Dec 2023, 14:39
Reviewer Update
Can you confirm when this will be delivered
Game's replyOfficial
14 Dec 2023, 15:29There is an agent handing your query with the courier and you will be reverted to.
Best regards,
Game's reply14 Dec 2023, 15:29
Official
There is an agent handing your query with the courier and you will be reverted to.
Best regards,
JK
JABULILE K's updateReviewer Update
14 Dec 2023, 16:23You driver is calling and saying he does not know the place. He has the address
JK
JABULILE K's update14 Dec 2023, 16:23
Reviewer Update
You driver is calling and saying he does not know the place. He has the address
JK
JABULILE K's updateReviewer Update
14 Dec 2023, 16:27I don't understand what is the issue address has been given
JK
JABULILE K's update14 Dec 2023, 16:27
Reviewer Update
I don't understand what is the issue address has been given
JK
JABULILE K's updateReviewer Update
15 Dec 2023, 05:57Nothing has been received no update no communication
JK
JABULILE K's update15 Dec 2023, 05:57
Reviewer Update
Nothing has been received no update no communication
Game's replyOfficial
16 Dec 2023, 09:27Hi Jabulile, I'm sorry, the courier is still having an issue with the address. Kindly provide the address as it's on post, including the area, region and postcode.
Best regards,
Game's reply16 Dec 2023, 09:27
Official
Hi Jabulile, I'm sorry, the courier is still having an issue with the address. Kindly provide the address as it's on post, including the area, region and postcode.
Best regards,
JK
JABULILE K's updateReviewer Update
18 Dec 2023, 08:17The address has been shared and confirmed with the agent on three phone calls
This is not working its a joke fridge still not delivered
Neo Ref for a call ***
Sametha Ref for call *** 13:04 12 December 2024
Miche Ref for call ***
This is not working its a joke fridge still not delivered
Neo Ref for a call ***
Sametha Ref for call *** 13:04 12 December 2024
Miche Ref for call ***
JK
JABULILE K's update18 Dec 2023, 08:17
Reviewer Update
The address has been shared and confirmed with the agent on three phone calls
This is not working its a joke fridge still not delivered
Neo Ref for a call ***
Sametha Ref for call *** 13:04 12 December 2024
Miche Ref for call ***
This is not working its a joke fridge still not delivered
Neo Ref for a call ***
Sametha Ref for call *** 13:04 12 December 2024
Miche Ref for call ***
JK
JABULILE K's updateReviewer Update
18 Dec 2023, 08:18The address has been shared and confirmed with the agent on three phone calls
This is not working its a joke fridge still not delivered
Neo Ref for a call ***
Sametha Ref for call *** 13:04 12 December 2024
Miche Ref for call ***
This is not working its a joke fridge still not delivered
Neo Ref for a call ***
Sametha Ref for call *** 13:04 12 December 2024
Miche Ref for call ***
JK
JABULILE K's update18 Dec 2023, 08:18
Reviewer Update
The address has been shared and confirmed with the agent on three phone calls
This is not working its a joke fridge still not delivered
Neo Ref for a call ***
Sametha Ref for call *** 13:04 12 December 2024
Miche Ref for call ***
This is not working its a joke fridge still not delivered
Neo Ref for a call ***
Sametha Ref for call *** 13:04 12 December 2024
Miche Ref for call ***
Game's replyOfficial
18 Dec 2023, 12:04Hi Jabulile, I'm sorry, your fridge has still not been delivered. We have given the address to the courier and provided all the contact numbers.
Best regards,
Game's reply18 Dec 2023, 12:04
Official
Hi Jabulile, I'm sorry, your fridge has still not been delivered. We have given the address to the courier and provided all the contact numbers.
Best regards,
JK
JABULILE K's updateReviewer Update
18 Dec 2023, 12:14Can I have a confirmation when this will be resolved.
I need am ETA
I need am ETA
JK
JABULILE K's update18 Dec 2023, 12:14
Reviewer Update
Can I have a confirmation when this will be resolved.
I need am ETA
I need am ETA
Game's replyOfficial
18 Dec 2023, 12:27I'm sorry, I'm unable to provide you with an ETA. You're welcome to email the agent handling your query for further information.
Best regards,
Game's reply18 Dec 2023, 12:27
Official
I'm sorry, I'm unable to provide you with an ETA. You're welcome to email the agent handling your query for further information.
Best regards,
JK
JABULILE K's updateReviewer Update
18 Dec 2023, 13:21Pls share the contact details once again you not taking responsibility of this whole thing. Moved from one agent to another.
JK
JABULILE K's update18 Dec 2023, 13:21
Reviewer Update
Pls share the contact details once again you not taking responsibility of this whole thing. Moved from one agent to another.