YT
Yaqeen T

1 reviews | Active since Nov 2017

04 Jul 2018, 11:13

Faulty xbox game

Hi, i bought the xbox bundle at game on friday 30th june and had a problem with the need for speed game that was included in the bundle. When starting the game the picture freeze and restarts . i spoke to ntsikelelo at game century city and he exchanged it for me on tuesday 03 july. Now im experiencing the same problem with this game. Its 30 km's from where i live to century. Is there any alternative game i can exchange this one for and if possible , can you help me arrange an exchange with a GAME store closer to where im staying. Regards Y. Thomas

0
Replies (2)
Game
Game's reply04 Jul 2018, 13:19
Official

We acknowledge receipt of your complaint with reference ***9 and apologise for any inconvenience caused.

Senior Management will investigate this matter and will contact you within 48 hours to discuss this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,

Game
Game's reply04 Jul 2018, 15:54
Official

We confirm that Management contacted you and advised you what to do. If you still have a problem kindly contact t he store directly.

Group Customer Service Advisor

***

Tel: ***73

/rt

Best regards,