Faulty TV, Messy Aftersales care from Game!

Faulty TV, Messy Aftersales care from Game ! I paid R8000 for this faulty tv and Game store in Centurion Mall will not collect. I am stuck with a Faulty Hisense 55 inch Andriod tv, that is still under warranty. Reported this Tv in store on 10 Feb 2022 after store personnel by the name of Faith got stuck permanently. I called Game customer care to intervene. I sent through all the information via email as requested by Bahle at Game customer care. Even after getting Customer care to intervene, The original store Game Centurion Mall still has not sent through personnel to collect this tv. I lost all "Faith" on Game, I need Game to stop being shamelessly ***** about this, and refund me my money. I no longer want any product from them after this.