1 reviews | Active since Dec 2016

12 Jan 2017, 15:48

Faulty Telefunken tablet

<p>Hi how you doing.I bought this tablet in November .the tablets screen is cracked and I wanted to tasks it back for warrenty .(glass is cracked not LCD) first time I was told to call tger supplier myself as they won't be prepared to fix it. The phone doesn't just have a screen problem .the phones battery needs to stay on charge or it switches off. It only charges until 50 percent. The screen jumps up and down when you use battery mode. Bad thing is I wrote a review to game early december no one contacted me until late December .the manager promised that he was going to get back tho me by first week in January.he also said that his going to close the call because his giving me his word. Second week no phone call no responses on their Facebook page.no customer service at all</p>

0
Replies (1)
Game
Game's reply12 Jan 2017, 16:42
Official

We acknowledge receipt of your complaint with reference ***5 and apologise for your inconvenience in this matter.

We referred the matter to Senior Management who will contact you to discuss this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,