Faulty stuff that have no warranty

4 months back I bought a Telefunken Smart TV at game, a month later the remote stopped working out of the blue. I then went to Game to report and was told they don't replace remotes. As much as I was not happy, I left and told myself that I will buy a new remote. Is been over 3 months looking for Telefunken remote from almost all the shops I could possibly find it. All available universal remotes don't cater for Telefunken, worst part and experience is that you cant navigate the TV manually and the remotes is not sold anywhere. As much as I thought i wont make noise about this, its becoming frustrating because I bought the smart tv to be able to enjoy Netflix, Showmax etc. For me to write here, is because i have lost hope and very unhappy with Game selling products that might be faulty and when return it, be told that is not part of warranty.