Faulty Printer Still Faulty

<p>Good day. On the 30th of April 2016 we purchased a CANON MAXIFY 2340 from your CAPE GATE branch. On the 2nd of April 2017 we returned the printer to your cape gate branch as the feeder tray was giving problems. Keep in mind that the printer was still in waranty. On the 13th of May we collected the printer and set it up at home just to see that the feeder tray was still not working and the paper did not load to be printed on at all. Ink Cartridges was left in our box that was not even meant for our printer. Please advise on the next steps forward because we've been without a printer for a month and we have a business we run from home. It is a huge inconvenience and need this sorted out immediately. I am unwilling to go back and forth between you and Canon, I need the printer to work. Please advise next steps.</p>