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marilyn forster-towne
1 reviews | Active since May 2011
17 Feb 2015, 07:09
Faulty goods
I bought a Hisense 322L fridge less than a month ago and it has packed up. Freezer not freezing, compressor noisy, top section not as cool as a week ago and hundreds of rand of frozen items now defrosted. Read the handbook which said to check if doors properly closed which I did but still no change. What now?
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Game's replyOfficial
17 Feb 2015, 09:31Hello marilynft,
We are in receipt of your complaint and apologize for your inconvenience in this matter.
Store management will contact you to get all the details and will then log a call for a technician to attend where after a decision will be made.
We trust that this matter will be resolved soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint and apologize for your inconvenience in this matter.
Store management will contact you to get all the details and will then log a call for a technician to attend where after a decision will be made.
We trust that this matter will be resolved soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply17 Feb 2015, 09:31
Official
Hello marilynft,
We are in receipt of your complaint and apologize for your inconvenience in this matter.
Store management will contact you to get all the details and will then log a call for a technician to attend where after a decision will be made.
We trust that this matter will be resolved soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint and apologize for your inconvenience in this matter.
Store management will contact you to get all the details and will then log a call for a technician to attend where after a decision will be made.
We trust that this matter will be resolved soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,