ND
Nyameko D
1 reviews | Active since Sept 2013
18 Feb 2015, 09:35
FAULTY FRIDGE - bad service
Hello Peter,<br> <br> Mrs Nqambi bought a KIC fridge at Game Store, so I called Game store and told me that a technician will contact me, which they did.<br> <br> I then receive an sms last week: the reference number is WJ020118, saying that \a service call has been logged for your KIC appliance. A Technician will contact you within 24 hours
Helpful (0)
Replies (1)0
Replies (1)
Game's replyOfficial
18 Feb 2015, 13:26Hello Ndayeni,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Store management will immediately find out why the technician was never at your site to fix the item and the necessary arrangements will be made to get this sorted out. Management will keep you updated.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Store management will immediately find out why the technician was never at your site to fix the item and the necessary arrangements will be made to get this sorted out. Management will keep you updated.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply18 Feb 2015, 13:26
Official
Hello Ndayeni,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Store management will immediately find out why the technician was never at your site to fix the item and the necessary arrangements will be made to get this sorted out. Management will keep you updated.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Store management will immediately find out why the technician was never at your site to fix the item and the necessary arrangements will be made to get this sorted out. Management will keep you updated.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73