FAULTY ACER LAPTOP

I purchased an Acer laptop from this store in Mach 2021 and to my disappointment the hinges were breaking apart and tiny pieces of material from the screen borders were coming apart. I took the laptop to them and they informed me that the laptop will be sent to their repair shop for analysis and this is to ascertain whether i am at fault or not. This i will know when they do contact me.However i was told not to expect any answers before 21 days under normal circumstances,but because the holidays were near that my waiting will be further extended. I will keep you informed of further developments.fingers crossed.