1 reviews | Active since Nov 2012
FAULTY ACCER TABLET TWICE IN 6 MONTHS
Hi there on the 05/09/2014 I purchased an accer tablet from Game Store Lenasia which they only gave me on 09/09/2014 because they couldn't find the stock that was on the system 2 moyns later the unit start freezing/overheating /not charging correctly as battery last 2 hrs max they took 3 weeks & was returned to me on 15/12/2014 ( while on repair the tech calls me to find out the faults directly from me & he tells me the board in the unit is finish & he will replace so we agreed that it will be perfect on 19/02/2015 2 months later it starts doing the same thing as I told the lady in the report that exact problems are occurring again.<br> yesterday I received a call from a lady in lenasia named shoba to say I must pay -R1900 TO repair the charging clip so I topld her im not paying a cent as the unit is been troublesome ever since I bought it (how is it possible that a brand new thing goes in for the same faultstwice not more then 6 months from purchase. <br> my solution is that game stores replace this ******* accer unit for me with a different make as I will never buy another accer product as long as I live because its a total waste of time a loss of business hours to me every time it g
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Please allow management to investigate this matter where after they will provide you with updated feedback. Please do not hesitate to contact me should you need further assistance in this matter..
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Please allow management to investigate this matter where after they will provide you with updated feedback. Please do not hesitate to contact me should you need further assistance in this matter..
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
