1 reviews | Active since Aug 2015

24 Oct 2016, 13:55

Fault Tablet-- No proper Testing Done

<p>Good afternoon</p> <p> </p> <p>My Name is Angelo Naicker. I sent a tablet to game in gateway Umhlanga for repairs on the 1st of October 2016 due to certain faults namely :</p> <p>· Freezing</p> <p>· Auto typing</p> <p>· When I am using 1 app like facebook or playing a game it does its own thing like go to another app on the tablet</p> <p>· It automatically goes on google and start searching stuff</p> <p> </p> <p>I have picked up the tablet today and when I got to work I tested it. I am not sure what testing and repairs the agents have done but nothing is resolved. I have recorded a video to attach on this however it says the file was big to attach. Please help me I will not repair this the 2nd time I want a new tablet. This tablet is currently on contract. My number is ********** 674 and work is 031 ********** .</p> <p> </p> <p>Kind regards</p>

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Replies (1)
Game
Game's reply24 Oct 2016, 15:48
Official

We acknowledge receipt of your complaint with reference ***0 and apologise for your inconvenience in this matter.

Senior Management will contact you to discuss this matter.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73

Best regards,