FalseAdvertising

Yesterday I went to purchase a washing machine at the Pavilion Shopping Center in Durban and found that Game and Checkers Hyper had the exact same Samsung 13kg dualwash washing machine advertised for a vast difference in price. Checkers Hyper had it for R3999.00 while Game stores had it advertised front line in store valid until end of August for R4999.00. R1000.00 difference. Games promise of matching and beating any price of the same item proved completely false in this case. When I mentioned the price difference I was told they do not have stock, have not had stock of that machine for a while and have already had another customer with the same problem on the machine yet they still continued to front line advertise it in store without indicating that they do not have stock nor can they get stock as apparently according to them Samsung cancelled their order for the machines. After making a fuss the manager opted to give me the floor demo machine at R150.00 cheaper. This machine was not only open but had multiple marks and also some dents and according to him that display machine is "stock". He came back a few minutes later and said to me he called all the local Game stores up to Balito and no one has stock nor can they say when they would be getting stock yet they all still are advertising for the machine. This just does not make sense. How can you advertise for a machine in front line knowing you don't have stock nor can you get stock. If their aim is to sell the display machine, I feel it should be placed aside and a marker put on to say last one, display only available. This is either false advertising or Game opted to say they don't have stock than reduce the price of the machine which they currently advertising for R1000.00 more than checkers. Needless to say I went back to checkers and purchased the machine from them for R3999.00 and they had no problem with orders or stock.