False statement to beat any price

Good day,

I am a customer that called on the 27 of April 2020 to query about a price comparison.

When queried from the store who stocked the exact same item, the manager refused to beat the price of that item.

So my question is why is game store false advertising with regards to their statement that they will beat any item when they are not sticking to their statement.

I advised the manager Graham from Game mall of africa that Makro had the item cheaper than game,he bluntly said that I should go and purchase it at Makro and he can't beat the price although they have it in stock.

I see this to be very rude and arrogant attitude toward a customer especially when the staff advised me telphonically they can beat the price just not sure by how much.

Kindly send this email to the heads of games mass stores so they are aware of how customers are being treated at mall of africa store.

I only hope that this mail finds the correct personnel in charge of the mass stores so proper action could be taken on how they treat customers......