AR
Ashveer R

1 reviews | Active since Dec 2016

19 Dec 2016, 19:34

False promises

<p>I recently bought a dstv explorer 2, which apparently came with an installation voucher. I tried calling the call centre to get an installer to fit the device however there seems to be no one working at that call centre because I have been trying to call for the past 3 days and there is no answer.</p> <p> </p> <p>Why promise free installation if it does not exist or only available after the holidays.</p> <p> </p> <p>If that was the case I would never have bought the explorer if I would I would not be using it.</p> <p>To the public</p> <p>Please be aware false promises from game and their trade partners.</p>

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Replies (1)
Game
Game's reply20 Dec 2016, 08:42
Official

Good day,

We acknowledge receipt of your complaint with reference ***7 and would like to apologise for any inconvenience caused.

This matter was referred to management for further assistance.

Regards

Game Customer Care

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***73

Best regards,