ZC
Zahier C

1 reviews | Active since Mar 2009

29 Nov 2023, 22:34

False adverti*****t

Even after Game advertised the Peanut Butter the Normal and the Spread for R52.99 which was for the week of the 29/10/2023 in the Plainsman. They are telling me it was the Spread that was on special and the apology was pasted up in 2/3 locations in the Store which I did not see or was not Clearly displayed and the staff member definitely didnt inform me of this error and Alicia Temmers was also standing next to the cashier and SHE also failed to inform the customers of this error on Game's side. I basically found out on Monday 6th November when I was standing instore with the Peanut Butter in my hand by a Zulfa, Alicia and Andre. Basically they REFUSE to honour the customers with their Advertised special. But do not expect to see me in that store again. I was at the store 29/10/2023. And to this day no feedback received from Game.

0
Replies (2)
Game
Game's reply30 Nov 2023, 09:27
Official
Hi Zahier, thank you for reaching out. I'm sorry, for the service you received regarding the price discrepancy and that you haven't received feedback. This is not the experience we want you to have. I will be re-escalating your query, and you will be contacted. 
ZC
Zahier C's update07 Dec 2023, 17:53
Reviewer Update
7th December and STILL NO RESPONSE FROM STORE/HEAD OFFICE. Really good customer service 👍