False adverti*****t and rude customer service

False adverti*****t on 28 of June at 8: 05 I went to Jabulani game to purchase, midea 6kg front loader washing machine for game, in which Sibo from apps department told me they never received any stock and went to customer service to speaker to manger and the was paged I then waited an hour in which I ask the lady if she could call the head office so that they can check where I can get stock since no one was willing to assist me but Ntombizowa twala was rude and condescending saying they not allowed to call head office, honestly dont knw why it was such a struggle to received hlep from the employee's at Game I then contacted game head office in which he said the washing machine isnt appearing on his system