KP
KEAGAN P
1 reviews | Active since Jun 2018
26 Apr 2019, 14:00
False advertising to draw customer's to their store's!!!
His is plain nonsense of use advertising stuff in the news papers and when we come at the store they say something else!!!
I insist getting the two iphone 6's for R199 per month with the other free gift!!!
Helpful (0)
Replies (3)0
Replies (3)
Game's replyOfficial
27 Apr 2019, 13:10Good day Keagan,
I tried calling you but I was unsuccessful so a voicemail was left.
Be advised that I have escalated this to head office and as soon as feedback is received you will be contacted.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
I tried calling you but I was unsuccessful so a voicemail was left.
Be advised that I have escalated this to head office and as soon as feedback is received you will be contacted.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Game's reply27 Apr 2019, 13:10
Official
Good day Keagan,
I tried calling you but I was unsuccessful so a voicemail was left.
Be advised that I have escalated this to head office and as soon as feedback is received you will be contacted.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
I tried calling you but I was unsuccessful so a voicemail was left.
Be advised that I have escalated this to head office and as soon as feedback is received you will be contacted.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
KP
KEAGAN P's updateReviewer Update
15 Jul 2019, 13:06On the 27th April I've received a call from a guy from Game head office with the following phone number:
+***.
He gave me a R1000 Game shopping voucher for any convenience and said i could go to any Game store to claim it by giving his cellphone number so that the store I'm going to can phone him to confirm...
I went to Game Promenade and did exactly what he told me.
The store manager was off on that day and the guy who was standing in for him took all my details, (cellphone number and e-mail address), and said he will be giving me a call on the 29th April.
The guy who was standing in for the manager phoned the guy from of head office and the guy from head office confirmed to him everything.
It's almost 3 months now and i haven't heard anything from them.
+***.
He gave me a R1000 Game shopping voucher for any convenience and said i could go to any Game store to claim it by giving his cellphone number so that the store I'm going to can phone him to confirm...
I went to Game Promenade and did exactly what he told me.
The store manager was off on that day and the guy who was standing in for him took all my details, (cellphone number and e-mail address), and said he will be giving me a call on the 29th April.
The guy who was standing in for the manager phoned the guy from of head office and the guy from head office confirmed to him everything.
It's almost 3 months now and i haven't heard anything from them.
KP
KEAGAN P's update15 Jul 2019, 13:06
Reviewer Update
On the 27th April I've received a call from a guy from Game head office with the following phone number:
+***.
He gave me a R1000 Game shopping voucher for any convenience and said i could go to any Game store to claim it by giving his cellphone number so that the store I'm going to can phone him to confirm...
I went to Game Promenade and did exactly what he told me.
The store manager was off on that day and the guy who was standing in for him took all my details, (cellphone number and e-mail address), and said he will be giving me a call on the 29th April.
The guy who was standing in for the manager phoned the guy from of head office and the guy from head office confirmed to him everything.
It's almost 3 months now and i haven't heard anything from them.
+***.
He gave me a R1000 Game shopping voucher for any convenience and said i could go to any Game store to claim it by giving his cellphone number so that the store I'm going to can phone him to confirm...
I went to Game Promenade and did exactly what he told me.
The store manager was off on that day and the guy who was standing in for him took all my details, (cellphone number and e-mail address), and said he will be giving me a call on the 29th April.
The guy who was standing in for the manager phoned the guy from of head office and the guy from head office confirmed to him everything.
It's almost 3 months now and i haven't heard anything from them.
Game's replyOfficial
19 Jul 2019, 15:56Good day Keagan,
Thank you for letting us know about this and apologies for this delay.
I have sent this through with high importance so that you won't need to wait any longer than you already have.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Thank you for letting us know about this and apologies for this delay.
I have sent this through with high importance so that you won't need to wait any longer than you already have.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Game's reply19 Jul 2019, 15:56
Official
Good day Keagan,
Thank you for letting us know about this and apologies for this delay.
I have sent this through with high importance so that you won't need to wait any longer than you already have.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Thank you for letting us know about this and apologies for this delay.
I have sent this through with high importance so that you won't need to wait any longer than you already have.
Kind regards,
Brad Adriaan
Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za