1 reviews | Active since Sept 2015
False advertising GAME ONLINE
On 30 June 2020 i placed an online order with Game Online for 3 x Samsung A30s cellphones with a value of R12 047.00. Game failed to honour the purchase and delivery to date which should have been 10 to 14 working days from 30 June. Several emails were sent and a promise was made by Chante Cloete from Game online support to follow up on the order and revert back to me however this too was a lie because she failed to do so. Today (23/07/2020) I really lost my patience and sent an email asking for a refund and she abruptly sent me an email for Banking details with no apology or explanation as to why i did not receive my delivery. Clearly Game does not need my support or the sale of the items purchased. Customers complaints mean nothing to them as nobody even cared to explain what happened to my non delivery. I will never support Game again as i was a loyal customers for years.
I am still waiting for a reply and this itself is just poor service as its simple, an advert was put out i made my purchase but no delivery. How long does the investigation take. This is my money that Game is holding back. Game will honour the purchase and i will not accept anything less.
Regards
Carol
I am still waiting for a reply and this itself is just poor service as its simple, an advert was put out i made my purchase but no delivery. How long does the investigation take. This is my money that Game is holding back. Game will honour the purchase and i will not accept anything less.
Regards
Carol
I will also be contacting Wendy Nowler amd make this publicly known so people are aware of Game ****s.
I will also be contacting Wendy Nowler amd make this publicly known so people are aware of Game ****s.