False advertising and Poor customer service

Misleading adverti*****ts in newspapers advertising something and then not offering for all clients only certain individuels. Emailed and took to social media took a month before I got a response and still was not helped. Poor poor service from Game will never recommend them to anybody!

Below is my email i sent them "I am writing the email to you as a very frustrated upset customer, not once has a store let me run around for 2 days with no reward infact never mind the reward no sympathy even. You guys currently have an ad running between 2-8 May 2018 that stipulates R500 for 2 games, then when arriving you guys say only certain games which infact was a mistake on your side not ours as customers!!!

The financial implications incurred by me from you guys is not being taken into consideration with all of this running around, and still me as a customer have not been offered any compensation with regards to this whole situation. Losing customers and being okay with it is probably the worst part about this whole hassle. The way you guys speak to people who were actually big fans of your store is just poor! Do we have to pay for the dereliction of your adverti*****t and do you condone the treatment observed and received till date

I have attached proof of the amount of people who got helped after I had spent my whole day arguing with you guys. I was told only selected games but then why still serve some other people? Am I not good enough or what seems to be the problem.

I was Sunday night in Canal Walk and they were prepared to help me only to find out the one game they had no stock of and even recommended going to n1 City tomorrow as they have stock but unfortunately close earlier than Canal Walk branch, only to waste my own time and petrol and also respect for you guys as a whole. Wondering if I will even get a response this as I tweeted you guys yesterday 07 May 2018 and still no reply or acknowledgement that you received my email"