AS
Angela S
1 reviews | Active since Dec 2016
02 Dec 2016, 10:00
False advertising (again!)
<p>For the umpteenth time, Game has advertised items (30 Nov - 5 Dec) and when you get to the shop (2 Dec) they do not have stock. Phoned another branch to be told they have one item in stock but when I got there their system showed one item but no-one could find it in the store. COME ON GAME - GET YOUR ACT TOGETHER. Stop advertising items if you don't have it. Worst retail store ever.</p>
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Game's replyOfficial
02 Dec 2016, 11:21We acknowledge receipt of your complaint with reference ***2.
Thank you for letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can’t find the item. We apologize for your inconvenience in this matter.
Store management will find you stock of the item and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply02 Dec 2016, 11:21
Official
We acknowledge receipt of your complaint with reference ***2.
Thank you for letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can’t find the item. We apologize for your inconvenience in this matter.
Store management will find you stock of the item and will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,