JvdB
Johan van der Bergh

1 reviews | Active since Mar 2012

01 Dec 2016, 07:43

False advertising

<p>Looks like Game is using false advertising by puting items on their Sales list without even having one of the items in store. I went to Cresta Branch on the 29th to buy a few items. While I was there I wanted to look at the Lanco His&Hers watch set to see if it would be worth while to stand in the expected long queues. Only to be told that these watch sets are not in stoc****! How can an item, beign on special the next day, not be in the store.? The lady didn' even know about the special? So, it seems that Game had NO intention of ever selling this item at that price - it looks like false advertising to me!!!</p>

0
Replies (1)
Game
Game's reply01 Dec 2016, 07:53
Official

We acknowledge receipt of your complaint with reference ***6 .

Thank you for your email letting us know of your disappointment in being unable to find the item you were looking for. I realize how frustrating it can be when you make an effort to go to the store and can’t find the item. We apologize for your inconvenience in this matter.

Store management will find you stock of the item and will contact you to discuss this matter.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73

Best regards,