MC
Muriel C
1 reviews | Active since Jan 2011
18 Dec 2015, 12:08
FALSE ADVERTISING
Bains Whiskey advertised via web & brochures in news paper selling at R119,99 - realising this is very good prize checked the website as well and there it was also advertised R119,99 - went to the shop to buy at least 2 bottles - got there and big notice that the adverti*****t is incorrect....?? I travelled to a nearest shop to read this notice.....this in NO way is treating the customers fairly - sorry is not enough. Very upset with the way Game is treating us as customers
Helpful (0)
Replies (1)0
Replies (1)
Game's replyOfficial
18 Dec 2015, 14:04Hello klaagster,
We acknowledge receipt of your complaint with reference ***0 and apologize for your inconvenience in this matter.
This was an unfortunate printing error and as soon as we realised it, we did put apologies up in the store in accordance with the CPA.
Management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***0 and apologize for your inconvenience in this matter.
This was an unfortunate printing error and as soon as we realised it, we did put apologies up in the store in accordance with the CPA.
Management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply18 Dec 2015, 14:04
Official
Hello klaagster,
We acknowledge receipt of your complaint with reference ***0 and apologize for your inconvenience in this matter.
This was an unfortunate printing error and as soon as we realised it, we did put apologies up in the store in accordance with the CPA.
Management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***0 and apologize for your inconvenience in this matter.
This was an unfortunate printing error and as soon as we realised it, we did put apologies up in the store in accordance with the CPA.
Management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73