zM
zam M
1 reviews | Active since Jul 2015
10 Sept 2015, 18:40
false advertising
I buy a lot of baby food and it tends to be very expensiveat times. I saw an ad on the newspaper \Highwayway mail"wich we get every Wednesday and there was a special for Purity 4th foods 250ml for R11"
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Game's replyOfficial
11 Sept 2015, 10:30Hello zamzo,
We acknowledge receipt of your complaint with reference ***8.
We would like to apologise for the inconvenience you experienced with regards to the advertised product pricing . Our download from head office was delayed hence the
Price was not effective at the till points at the advertised price.
I have tried phoning you on your cell this morning a few times ,hence the e-mail is sent to advise you that the price is R11.50 and will refund you the difference x the qty that you have purchased.
Once again ,please accept our apologies and trust that you continue to be our regular shopper in our store.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***8.
We would like to apologise for the inconvenience you experienced with regards to the advertised product pricing . Our download from head office was delayed hence the
Price was not effective at the till points at the advertised price.
I have tried phoning you on your cell this morning a few times ,hence the e-mail is sent to advise you that the price is R11.50 and will refund you the difference x the qty that you have purchased.
Once again ,please accept our apologies and trust that you continue to be our regular shopper in our store.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply11 Sept 2015, 10:30
Official
Hello zamzo,
We acknowledge receipt of your complaint with reference ***8.
We would like to apologise for the inconvenience you experienced with regards to the advertised product pricing . Our download from head office was delayed hence the
Price was not effective at the till points at the advertised price.
I have tried phoning you on your cell this morning a few times ,hence the e-mail is sent to advise you that the price is R11.50 and will refund you the difference x the qty that you have purchased.
Once again ,please accept our apologies and trust that you continue to be our regular shopper in our store.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***8.
We would like to apologise for the inconvenience you experienced with regards to the advertised product pricing . Our download from head office was delayed hence the
Price was not effective at the till points at the advertised price.
I have tried phoning you on your cell this morning a few times ,hence the e-mail is sent to advise you that the price is R11.50 and will refund you the difference x the qty that you have purchased.
Once again ,please accept our apologies and trust that you continue to be our regular shopper in our store.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,