BP
Bonnie P
1 reviews | Active since Jul 2022
23 Jan 2024, 19:46
FALSE ADVERTISING
After ordering a power bank advertised by game and receiving a confirmation of my order and an email telling me my order was ready for pick up and when I get to pick up my order I am told it was a misprint and the item advertised was not stocked by game ( NOTE THAT THIS WAS A WEEK AGO) and game was not responsible for any misprint.
I was assured by management that they would rectify the error. I received 3 phone calls from Game customer service telling me the same thing.
Today is approximately one week after the incident and the error has not been rectified and the item is still advertised at the price that I ordered
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Replies (1)Game's replyOfficial
24 Jan 2024, 11:21Hi Bonnie, thank you for coming back to us. I'm sorry, the website hasn't been updated. Your query was escalated to the content team and as soon as the colleague handling your complaint has feedback, you will be reverted to.
Game's reply24 Jan 2024, 11:21
Official
Hi Bonnie, thank you for coming back to us. I'm sorry, the website hasn't been updated. Your query was escalated to the content team and as soon as the colleague handling your complaint has feedback, you will be reverted to.
