CG
Cobus G
1 reviews | Active since Sept 2015
07 Nov 2017, 09:35
False advertising
Game advertised 3 Beacon Chocolate Slabs 80g for R27 from 31 Oct to 7 November. The picture includes my favourite Beacon chocolate Hazelnut Bubbles but they is 90g. Game doesn’t want to give them for R27 and I show the pamphlet. They don't come in 80g and why was it include in picture if they not part of special.
Helpful (0)
Replies (1)0
Replies (1)
Game's replyOfficial
07 Nov 2017, 14:52We acknowledge receipt of your complaint with reference ***6 and apologise for any inconvenience caused.
Senior Management contacted you to offer you the chocolates at the advertised price as there seems to be an error on the advert.
We thank you for your support.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply07 Nov 2017, 14:52
Official
We acknowledge receipt of your complaint with reference ***6 and apologise for any inconvenience caused.
Senior Management contacted you to offer you the chocolates at the advertised price as there seems to be an error on the advert.
We thank you for your support.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,