False Advertising
There is a special running on Vodacom tablets, I went to our local Game yesterday and was told that they only had 8 deals they could do. NOWHERE in their advertising does it state that only a few can be done. Check the weekly leaflet on their site. This is false advertising and is not acceptable. They are blaming Vodacom saying that they were limited. I am sure if I phone Vodacom they will blame Game. THIS IS NOT ACCEPTABLE. Shame on you.
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Game's replyOfficial
20 Jul 2015, 12:16Hello Kristien,
We are in receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that management offered you a substitute item which you accepted and we look forward having you in the store to finalise this matter.
We assure you of our best service at all times.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that management offered you a substitute item which you accepted and we look forward having you in the store to finalise this matter.
We assure you of our best service at all times.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply20 Jul 2015, 12:16
Official
Hello Kristien,
We are in receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that management offered you a substitute item which you accepted and we look forward having you in the store to finalise this matter.
We assure you of our best service at all times.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We confirm that management offered you a substitute item which you accepted and we look forward having you in the store to finalise this matter.
We assure you of our best service at all times.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,