False Advertising
I bought a Tissolli Saphir set at Game Festival Mall yesterday. The price was R850 online and when i got to the store it was R750 :) good shot....but when I was about to pay at the till these were actually R1100 when i complained no one did anything about this issue, instead I waited at the information desk for over an hour with no assistance. I eventually left the store with no solution/help. I am very disappointed with the service I received at Game Festival Mall and their false advertising.
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Replies (2)
Game's replyOfficial
06 Sept 2017, 16:36We acknowledge receipt of your complaint with reference ***6 and apologise for any inconvenience caused.
Senior Management will investigate this matter and will contact you to discuss.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply06 Sept 2017, 16:36
Official
We acknowledge receipt of your complaint with reference ***6 and apologise for any inconvenience caused.
Senior Management will investigate this matter and will contact you to discuss.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's replyOfficial
07 Sept 2017, 08:53We confirm that the store has communicated with you regarding this matter and will keep you the item aside should you so desired. The team will also be addressed as the matter could of been resolved in store immediately.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply07 Sept 2017, 08:53
Official
We confirm that the store has communicated with you regarding this matter and will keep you the item aside should you so desired. The team will also be addressed as the matter could of been resolved in store immediately.
Regards.
Group Customer Service Advisor
***
Tel: ***73
Best regards,