1 reviews | Active since May 2015

06 May 2015, 14:33

false advertising

Hi Peter<br> i bought a TV at Game Kathu last year and it was advertised with a Web cam then only to find out when i got home there was no camera in the box, i then went back to them then they said they out of stock. i gave them a month chance to get it but instead when i got there they gave me a wrong one Logik web cam, but i bought a JVC so now i ask them when will they give me the right one instead they will send me from pillar to pole. i even contacted JVC then they told me the TV doesn't come out with the camera but i can rather buy it separately and it cost R400 that was last week now this week they said they discontinued those cameras when i wanted to buy it from them as per our agreement with the floor manager of Game. i feel cheated cause i really was looking forward with the TV so i can Skype and do video calls but now I'm lest in the dark and they don't even give a damn. Please assist me if you can.<br> <br> Kind regards<br> Quest<br> <br> Sent from my B blackBerry 10 smartphone.

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Replies (1)
Game
Game's reply08 May 2015, 08:07
Official
Hello questbarnard,

We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.

As discussed you will return the Logik camera to the store for a refund which will then enable you to buy the JVC Camera. We look forward having you in the store at your convenience.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73

Best regards,