MM
Mpolokeng M
1 reviews | Active since Sept 2012
02 Nov 2015, 11:31
False Adverti*****t - Cell Phone Price
HI,<br> <br> I saw a Samsung Galaxy J5 phone on Game's website for R2 699, When i went to buy the phone this morning at Game Clearwater Mall, I was told that the phone was R2 999.<br> <br> This is pour false adverti*****t as the adverti*****t is still online even today. When we called the HeadOffice,<br> they said that they cant do anything about this as the phone is selling at R2 999. Why keep the adverti*****t online if thats not the price.<br> <br> Below link shows that the advert is still online and its very misleading. Im very disappointed as I had promised my son a phone this afternoon.<br> <br> [URL Removed]
Helpful (0)
Replies (1)0
Replies (1)Game's replyOfficial
03 Nov 2015, 12:45Hello rmarakalla,
We acknowledge receipt of your complaint with reference ***4 and apologize for any inconvenience caused.
We confirm that management contacted you and that you returned to the store to make the same. The website has been changed and we thank you for bringing it to our attention.
Be assure of our best service at all times.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***4 and apologize for any inconvenience caused.
We confirm that management contacted you and that you returned to the store to make the same. The website has been changed and we thank you for bringing it to our attention.
Be assure of our best service at all times.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply03 Nov 2015, 12:45
Official
Hello rmarakalla,
We acknowledge receipt of your complaint with reference ***4 and apologize for any inconvenience caused.
We confirm that management contacted you and that you returned to the store to make the same. The website has been changed and we thank you for bringing it to our attention.
Be assure of our best service at all times.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***4 and apologize for any inconvenience caused.
We confirm that management contacted you and that you returned to the store to make the same. The website has been changed and we thank you for bringing it to our attention.
Be assure of our best service at all times.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
