DR
David R
1 reviews | Active since Sept 2015
01 Feb 2019, 12:56
False Adverti*****t
I went to Game Stores Galleria Amanzimtoti. Went with a valid Price Beat Catalogue for Diapers. They refused to beat the price as it was below their cost. Price of Competitor for Pampers Pants Jumbo Pack R120. Game Price R186. How is the competitors selling at below cost? Apparently to the Supervisor and Manager at Game the Cost Price was R142. This seems untrue if multiple retailers are selling it less than R142. I think Game Stores should change their Slogan. There's nothing on the terms and conditions that say they won't beat the price if it's less than their cost. This is definitely false advertising.
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Replies (2)
Game's replyOfficial
01 Feb 2019, 13:09We acknowledge receipt of your complaint with reference 63667 and apologise for your inconvenience in this matter.
Senior Management will be in contact with you to explain our price beat policy and to discuss this matter.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: ***
Senior Management will be in contact with you to explain our price beat policy and to discuss this matter.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: ***
Best regards,
Game's reply01 Feb 2019, 13:09
Official
We acknowledge receipt of your complaint with reference 63667 and apologise for your inconvenience in this matter.
Senior Management will be in contact with you to explain our price beat policy and to discuss this matter.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: ***
Senior Management will be in contact with you to explain our price beat policy and to discuss this matter.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: ***
Best regards,
Game's replyOfficial
02 Feb 2019, 18:02We confirm that you will return for the price beat and we look forward having you in the store.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: ***
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: ***
Best regards,
Game's reply02 Feb 2019, 18:02
Official
We confirm that you will return for the price beat and we look forward having you in the store.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: ***
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired
Tel: *** / Fax: ***
E-Mail: ***
Best regards,